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The Importance of Establishing an MDM Service Before the Holidays

Written by Heartland | Aug 30, 2022 3:02:33 PM

 To best prepare for changes in demand, businesses often seek to grow operational visibility before demand surges begin. Enterprise visibility before peak season allows workflows to adapt to current trends since warehouses can monitor demand and maintain stock levels according to real-time data. Consequently, to protect operational visibility, experts recommend assessing your asset management solution to prevent costly breakdowns and eventual blindspots. Studies show that downtime due to mobile device failure can cause businesses to lose at least $46 million annually. When left unchecked, recurrent downtime leads to:

  • Inefficient warehouse operations
  • Slower shipments
  • Fewer completed orders
  • Damaged customer trust
  • Lost expenses

Additionally, while navigating through these challenges, today’s distribution centers must also grapple with high labor turnover rates. As warehouses greet more new hires, they have little time to waste on superfluous training and faulty equipment. These challenges ultimately lead to increased worker stress and costly interruptions, further contributing to high turnover rates. Studies indicate that high labor turnover costs $365,000 annually since inexperienced employees tend to need more time and resources to become familiar with workflows. Therefore, to best support new employees, experts recommend managing mobile devices to ensure easy usability and expand visibility before fulfillment challenges multiply with the holiday rush.

 

 An experienced MDM plan reduces stress by giving IT departments a dedicated team to prep and monitor devices. Moreover, reliable device management eliminates IT downtime and simplifies training to create uninterrupted workflows, smoother deliveries, and happier customers.

 

What to look for in your MDM provider:

By partnering with an experienced MDM SOLUTION PROVIDER, warehouses expand operational visibility while equipping workers with dependable technology. When searching for a provider, look for the following benefits:

  1. Continuous Support - Without a dedicated  team, management benefits are not available when you need it. To simplify setup and deployment, an experienced tech support team can help identify blind spots and expand solution visibility and tracking, thus protecting your technology. Furthermore, valuable expertise can help you navigate mobility challenges during peak season so you can focus on order fulfillment.
  2. History of scalability - As supply chain challenges grow, solutions also have to adapt. While providers may have many successful implementations, be sure to consider a history of scalability by making sure they can assist with further changes down the road. Whether through warranties, helpdesk ticketing, or security patch alerts, your team should be continuously involved in your solution even after deployment to ensure longevity.
  3. A user-friendly asset monitoring platform - Optimizing device usage and placement can ensure your devices are less likely to get lost or stolen and are properly stored and charged. An EXPERIENCED PROVIDER also delivers quicker repair turnaround times on your devices to elevate device availability. This can help reduce interruptions so your teams can keep consistently using their preferred devices.

 

These are just a few of the considerations to take when selecting an MDM team. Meet up with our very own specialists to assess your workflows and discover which unique requirements your business needs to expand operational visibility for greater control.