How to give your customers the delivery experience they are expecting.

As stated previously by multiple industry leaders, last-mile delivery is the most expensive and most important part of the fulfillment process, and yet it is the final chance for businesses to make a lasting impression for customers. With last-mile costs and customer demands for faster delivery pressuring warehouses around the clock, automation continues to take the lead in empowering warehouses to meet expectations. However, not many warehouses claim to be as modernized as demands need... Studies show that nearly one-third of the U.S. industrial technology is more than 50 years old, and that 55% of the devices are 10 to 50 years old. Additionally, only 14% of warehouses are less than 10 years old, and nationwide vacancy rates are hovering slightly above higher record-breaking 3% levels. Outdated inventory management technology cannot meet shifting customer expectations while staying ahead of rising delivery costs. Therefore, companies are turning to inventory management systems that can efficiently maintain an accurate and updated inventory so delivery dates are consistently met and customers are given the experience they want.

While delivery costs are rising and it can be costly to redefine your inventory, the real-time visibility and accuracy that fixing these challenges achieve significantly reduces expenses on future deliveries and operations. Industries are choosing solutions that improve inventory management and create smoother deliveries. Heartland brings decades of warehousing and logistics experience to transform your operations with:

1. Streamlined stock control through a digital system - Implementing Heartland’s experienced Warehouse Management Systems (WMS) helps you gain visibility, take control of your warehouse operations, and integrate complex supply chain logistics with your warehouse and distribution process. This helps optimize the delivery experience with automated routines to reduce space requirements and optimize stock rotation. Heartland’s experts help you reduce warehouse costs, improve delivery service, reduce risk, enhance flexibility, and more to improve inventory management and the overall delivery process.
   
   
2. Transparent, instant inventory tracking - Innovative and automated data capture solutions can efficiently track your inventory, which improves order accuracy and maintains viability throughout delivery operations. This improves the delivery experience and creates a smoother inventory to ensure delivery times are met. An accurate inventory paired with a reliable T&L process reduces expenses and improves customer satisfaction. Choose Heartland’s barcode hardware solutions to supply your workers with faster data capture, which gives them real-time data access to help maintain a satisfying delivery experience.
   
   
3. Faster and more efficient label and tag printing - When your assets are properly labeled with RFID tags through the inventory management process, you can track them throughout the T&L process. This lets warehouse workers and T&L workers know where and what condition assets are in, so they can make necessary decisions to optimize the delivery experience. Purpose-built printers, like Heartland’s mobile and industrial printing solutions, empower your workers with higher visibility and reduced return shipments. Faster asset location and optimized delivery experience reduce errors and expenses.

High customer demands have proven to be part of the new normal, creating fears of what modern Peak Season demands may look like. In other words, outdated technologies cannot be expected to compete proficiently in the fast-paced supply chain. Contact us today to see how you can start automating your warehouse systems to improve customer service and stay ahead of straining costs without compromising service quality...