Heartland Blogs & News

Mobile Technology and Cold Storage: Overcoming Environmental Challenges with Rugged Solutions

Written by Kevin Tekampe | Mar 11, 2025 6:01:33 AM

Today’s cold chain is comprised of manufacturing, warehousing, logistics, and field service operations that often require the use of mobile computers, barcode solutions and scanners in sub-zero temperatures. However, these low temperature environments present unique challenges that can impact device performance, longevity, and overall ROI.

Understanding the considerations for using these devices in cold conditions is crucial for maintaining operational efficiency and effective cold chain management[1]. Here are seven variables to consider when selecting the best tools for your cold storage environment.

  1. Rugged, Durable Design
    Ultra-rugged mobile computers[2] are engineered to withstand harsh conditions, including extreme temperatures, moisture, and physical impacts like drops and tumbles. These devices are built with industrial-grade materials to ensure durability in the most demanding environments.

Devices like Honeywell’s CK67 Rugged Mobile Computer are designed to thrive in challenging conditions, offering reliability and a wide range of features designed to enhance performance and extend device lifespan, even in cold temperatures. These devices are built with robust construction to protect internal components from shocks, drops, and environmental extremes, making it an ideal choice for cold environments.

  1. How Cold Temperatures Impact Batteries
    Cold temperatures can significantly reduce battery life and performance. Lithium-ion batteries that are commonly used in mobile devices tend to experience decreased efficiency in low temperatures, which can hinder productivity during long shifts in cold storage or outdoor settings.

To combat this, proper battery management strategies are essential. Using insulated cases, external battery warmers, or devices designed with cold-resistant batteries can help maintain battery performance and maximize device uptime. Many ultra-rugged devices also include smart battery management systems to optimize performance in varying temperatures.

  1. Display Functionality in Cold Conditions
    LCD screens may become sluggish or unresponsive in freezing temperatures. This can be particularly problematic for workers who rely on touchscreens for navigation and data entry.

Opting for devices with displays specifically designed for cold environments can mitigate this issue. Honeywell’s CK75 Handheld Computer, for instance, offers a heater-equipped cold storage version to ensure screen responsiveness even in freezing settings. Vehicle mounted options such as the ThorVM1A also include defrosters enabling storage temperature ranges of -22° to 158F. These specialized devices maintain display clarity and responsiveness, ensuring uninterrupted workflows for maximum productivity.

  1. Condensation and Moisture Management
    Transitioning between cold and warm environments can cause condensation, potentially damaging internal components of mobile devices. High humidity environments can cause similar challenges, with moisture infiltration leading to short circuits, corrosion, and overall device failure.

Successful cold chain managers look for sealed device designs with high Ingress Protection (IP) ratings, such as IP65 or higher, provide protection against moisture ingress. Additionally, using devices with humidity-resistant components and protective casings can further safeguard against condensation-related issues.

  1. Ergonomics and Usability with Gloves
    Workers in cold environments often wear gloves, making it challenging to operate standard touchscreens and keypads. Devices with large, tactile buttons and screens responsive to gloved hands are essential to device usability and efficiency.

Honeywell’s CK65 Mobile Computer is designed with ergonomics in mind, enabling workers to perform tasks effortlessly even while wearing heavy-duty gloves. Features such as customizable keypads and glove-friendly touchscreens help reduce errors and improve overall productivity.

  1. Connectivity and Data-Access
    Maintaining reliable wireless connectivity in cold environments is essential for real-time data access and communication. Disruptions in connectivity can slow down operations, resulting in delays and inefficiencies.

Rugged devices equipped with advanced connectivity options, such as 5G and Wi-Fi 6E, ensure consistent performance. The newest in rugged mobility technology supports these cutting-edge connectivity standards, providing seamless data transmission in challenging conditions and enabling uninterrupted workflows.

Additionally, working with an expert who can evaluate your network and recommend ways to improve, upgrade, and streamline your cold storage wireless network can improve overall productivity. Heartland’s AlwaysConnected[3] wireless optimization services identifies dead zones, overlapping signals and lagging networks to raise productivity as much as 10%.

  1. Maintenance and Support
    Regular maintenance and access to mobile device management solutions[4] are vital for the longevity of devices used in harsh conditions. Partnering with providers that offer comprehensive support, including repair services and spare parts availability, ensures minimal downtime and better productivity.

Heartland’s AlwaysOn[5] device enablement solution removes the burden of mobile device management and ensures scheduled maintenance and helpdesk services are executed without asking more from your IT team. Protecting your investment with customized support will ensure the greatest return on your technology.

Key Features of AlwaysOn Services
  • Repair Management
    Heartland’s centralized portal simplifies the repair process, enabling quick Return Merchandise Authorization (RMA) creation, asset tracking, and vendor performance analysis. This minimizes downtime and ensures devices are swiftly returned to service.
  • Spare Pool Management
    AlwaysOn maintains a pool of spare devices, reducing capital expenses and ensuring that backup devices are readily available whenever needed. This approach helps businesses maintain continuity in operations.
  • Mobile Device Management Support
    Comprehensive support includes package creation, device configuration, software updates, and proactive security patch management. These services keep devices secure and optimized for performance, even in extreme conditions.
  • Integrated Help Desk
    Heartland provides 24/7 support with Tier 3 manufacturer-trained specialists. This ensures quick resolution of technical issues and minimizes operational disruptions.
  • Configure to Purpose
    Standardized device configuration with site-specific settings ensures that devices are deployment-ready out of the box. This saves time and eliminates errors during setup.

By leveraging Heartland’s AlwaysOn services, organizations operating in cold environments can ensure the reliability and efficiency of their mobile devices, enhancing overall productivity and operational success.

 

Recent Developments in Rugged Mobile Computers

As detailed above, operating rugged mobile computers and warehouse barcode scanners in cold environments requires careful consideration of factors such as device design, battery performance, display functionality, and support. By selecting devices engineered for these conditions and implementing robust management practices, businesses can ensure reliable performance and maintain operational efficiency.

Advancements in rugged mobile computing have led to the development of devices specifically designed for cold environments. Today’s ultra-rugged handhelds, vehicle mounted computers, and scanners are built to withstand extreme temperatures and offers features tailored for cold storage applications. These devices combine ruggedness with cutting-edge technology, such as AI-powered applications and advanced connectivity, to meet the demands of modern logistics and warehousing operations.

With innovative solutions like Honeywell’s rugged mobile computers, scanners, printers and vehicle mounted devices, and the comprehensive support offered by Heartland AlwaysOn services, organizations are better equipped to handle the challenges of cold environments. Investing in the right technology and support systems not only improves productivity but also extends the lifespan of critical assets, driving long-term success in demanding operational settings.

 

Ready to optimize your cold storage environment?

Learn more about Heartland’s AlwaysOn Services[6] and wide range of enterprise-grade Honeywell rugged devices.

[1]https://heartland-usa.com/solutions/distribution/cold-chain-management/

[2]https://heartland-usa.com/hardware-solutions/rugged-industrial-computers/

[3]https://heartland-usa.com/alwaysconnected

[4]https://heartland-usa.com/mobile-device-management-solutions

[5]https://heartland-usa.com/alwayson

[6]https://heartland-usa.com/mobile-device-management-solutions