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5 Ways Your Tech Support Should Empower Your Modernization Plan

Apr 11, 2023

Hardware acquisition is just a fraction of the battle when it comes to optimizing operations. To fully implement a modernization strategy, businesses often require proactive assistance from qualified solution designers. From preliminary site surveys to ongoing mobile device management, successful modernization plans tend to gather teamwork and expertise to deliver scalability, data security, and maximized device longevity. As businesses evaluate support service providers, consider choosing a team that...

 

  1. Speeds up rollouts without disrupting productivity – Service providers working with leading technology manufacturers can assist with onsite training and implementation while serving as a single point of contact for a smoother integration process. A hands-on approach may also help solution designers to match hardware options to your workforce’s level of comfortability while making sure crucial tasks are streamlined through a user-friendly terminal.

 

  1. Track device health and usage – Devices must be used and stored properly to prevent early breakdowns and misplacements. Consider deploying an MDM plan or device health tracker to monitor device usage and establish clear visibility of where and when tools are needed the most. Paired with durable devices and a responsive team, management software can boost productivity and accuracy. Moreover, MDM plans can maximize uptime and curb costs by notifying you of any devices reaching end-of-life, thus keeping functional devices in your teams’ hands.

 

  1. Transform space challenges into opportunities – Preliminary site surveys are highly beneficial as they can measure possible implementation obstacles, giving your team a chance to resolve blind spots and bottlenecks within your facility. For example, facilities integrating a real-time locationing system need to evaluate ceiling height, wave interference, and product type before selecting technologies to ensure a beneficial match.

 

  1. Prioritizes traceability – Access to next-generation automation may also improve data accuracy as businesses stray away from manual data entry. Automated data capture devices can be configured to transmit scanned data to a secured, central database, easing future data retrieval for audits.

 

  1. Simplifies repairs and replacements – One hour of downtime can cost as much as $10,000 depending on the size of your workflow. Therefore, to prevent unnecessary downtime, the ideal provider should be able to manage your spare device pool and replace broken devices as quickly as possible. In addition to fast device replacements, remote troubleshooting protocols further empower teams to avoid prolonged downtime while reducing operational costs.

 

Assessing Support with AlwaysOn

While every business is inherently unique, there are a few common ways to evaluate your business’ needs and start the modernization process. To modernize workflows, our AlwaysOn team often focuses on:

  • Ensuring data security – Outdated and/or rigid systems hinder data sharing and may leave your company vulnerable to cyberattacks. Therefore, it is imperative to select supported operating systems like Android alongside seasoned cybersecurity specialists to prevent break-ins and migrate crucial applications and software.
  • Streamlining mobility – Intelligent mobile devices like modern handheld computers successfully streamline push-to-talk communication, scanning, and inventory visibility in one mobile terminal. Furthermore, mobile device management plans consolidate management costs as teams no longer need to track multiple disparate devices.
  • Eliminating reliance on paper-based systems – While streamlining tasks, mobility solutions will also aim at decreasing manual data entry and the errors associated with it. By decreasing data errors, warehouses can increase shipping speeds, order throughput, and profitability.
  • Enabling future scalability – Lastly, as technology matures over time, solutions should have the future in mind when it comes to scalability. Adaptable operating systems and user-friendly technologies enable future growth as your workforce grows and new applications become available.

 

Much is expected from today’s service providers. However, with a specialized team at your side, modernization can become less complex and disruptive, allowing your teams to reap its benefits quickly. Reach out to our modernization teams to see how AlwaysOn surpasses expectations by meeting current needs and adapting your support plan to address future challenges.