Keep operational
efficiency going

with AlwaysOn

Streamline device usage and management

with Heartland’s most comprehensive support team.

Prepare your operations for growth while upgrading your technologies seamlessly with Heartland’s AlwaysOn Team. From software rollouts to remote troubleshooting, AlwaysOn centralizes your device management services through one service plan tailored to your needs.

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Access entire OEM portfolios alongside our technicians to find an adaptable yet cost-effective hardware solution for your enterprise. We streamline communication with tech providers, so you can focus on integrating your preferred systems without multiple checkpoints.

Our teams help you monitor device usage, track assets, and secure proper storage for less downtime. Plus, receive notifications of upcoming maintenance, available upgrades, and EOL deadlines to keep your systems working smoothly around the clock.

 

We’ll manage your spare device pool to ensure teams are quickly equipped with replacements for less downtime. From handheld devices to enterprise printers, protect unbroken productivity with quicker turnaround timeframes.

 

We’ll manage your spare device pool to ensure teams are quickly equipped with replacements for less downtime. From handheld devices to enterprise printers, protect unbroken productivity with quicker turnaround timeframes.

 

Our Certified Repair Engineers assess your device issues to proactively resolve issues and protect unbroken productivity. Our relationship with leading OEMs allows us to understand how technologies work, empowering you to reduce repair incidents by pairing workflows with appropriate systems and networks.

 

When devices break, we eliminate administrative hassles by managing your repair process. From device collection, to replacements, to OEM communication, we work alongside you to get repairs completed on time for less downtime.

Who is Eligible for AlwaysOn Benefits?

Building on a foundation of versatile knowledge and over 30 years of experience, AlwaysOn improves productivity in several industries.

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Manufacturing

  • Procure devices made for harsh environments
  • Build solutions prioritizing worker safety
  • Get a head start on upgrades before shortages impact efficiency

Distribution

  • Assess demand patterns to grow your digital fleet
  • Monitor device storage to prevent misplacements
  • Record workflows that require greater device availability
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Transportation and Logistics

  • Look for communication devices that discourage texting & driving
  • Scale your system to encompass remote locations
  • Provide real-time support to your traveling teams

Retail

  • Ensure PCI standards are constantly met
  • Develop alternative checkout systems
    (curbside pickup, click-and-collect, BOPIS)
  • Design a return process that leverages your current technologies.
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Field Service

  • Assess your technologies to make sure you are field
    service-ready
  • Develop wider connectivity ranges for your remote teams
  • Manage multiple routes from one platform

One Single Point-of-Contact

Real-Time Device Monitoring

24/7 Support with Quality Customer Service

Scalable Solution Design

Do more with a support team that is 100% committed to your business’ success. Learn more about how you can enhance workflows with AlwaysOn when you schedule a no-obligation meeting with our team.