May 07, 2020

Mike Tyson was famously quoted as saying, “Everyone has a plan until they get punched in the mouth.” Well, COVID-19 has pretty much punched us all in the mouth over the past couple of months. And everyone’s plan for 2020 is being re-worked, re-thought, and re-planned. Mostly, businesses around the country, and the world, are in full-on damage control, trying to figure out how to keep their businesses afloat, while protecting their employees during this uncertain time.

With the rules seemingly changing on a daily basis, it’s tough to know where to turn. But, if you operate within 100 miles of Chicago and you need assistance with your Cisco Meraki Network… Heartland can help.

Heartland is the leader in supply chain technology, delivering custom solutions to optimize workforces. In short, we give businesses a competitive edge when they need it. We bring decades of experience to offer real-world solutions that increase the availability, effectiveness, and lifespan of mobile technology. And while most of our team is now working from home, our teams for repair and support are ready to respond to your growing needs in these critical times. Heartland workers are interacting with mobile devices regularly and we have a clear protocol for not just employee disinfection, but device disinfection as well.

Whether you are a current customer or someone who needs assistance from a team a little closer to home, we are at your side ready to support you in any way we can. Our services run from mobile device repair and replacement to overall network service and support.

Something that has been very helpful to our Meraki small business customers lately has been utilizing the Meraki mobile app. As you may expect, it lets users monitor, manage, and troubleshoot the entire network wherever they are.  Some of the key features include push notifications for outages, scanning access point barcodes to add them to the network, pinpointing AP locations with GPS, measuring network throughput, and rebooting devices without on-site staff.

You can turn to Heartland for trusted advice and information about your Cisco network and enterprise mobile solution during these uncertain times and beyond. We can use our expert experience and insight to help you with…

1. Network Troubleshooting - Heartland is unmatched in our ability to resolve problems and restore normal network operations within your network through the use of cutting edge tools and diagnostics, restoring your network quickly and getting operations running smoothly.

2. Network Monitoring - Heartland monitors your network for slow or failing components, notifying the network administrator in the case of outages or other issues, anticipating outages and limiting down-time in your operations.

3. Post Installation Validation - Heartland offers a verification and optimization service that validates a network’s design and ensures that it meets the requirements discovered in the network’s detailed plan, making sure that data is moving as designed.

It's important to remember that you’re not alone. Everyone is looking for help and needs answers. And when it comes to networking and mobility, Heartland is your trusted resource both now and in the future. If we can be of assistance, please reach out to us at 866.708.5375 or CONNECT@HEARTLAND-USA.COM or visit us at www.heartland-usa.com.