Protecting your private information is our priority. Heartland’s Privacy Policy applies to WWW.HEARTLAND-USA.COM and Heartland Computers Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Heartland Computers Inc. include WWW.HEARTLAND-USA.COM and Heartland. The Heartland website is a marketing and information site. By using the Heartland website, you consent to the data practices described in this statement.
Heartland’s Privacy Policy provides information on the collection, use, and sharing (collectively referred to ‘processing’ or ‘process’) as of personal information by Heartland and its affiliates (“Heartland”, “we” or “us”) in connection with your use of Heartland websites, mobile applications, and social media pages that link to this Privacy Policy, your interactions with Heartland during in-person meetings or at Heartland events, and in the context of other offline sales and marketing activities. This Privacy Policy also explains the privacy rights you have in relation to these processing activities.
As used in this Privacy Policy, ‘personal information’ or ‘personal data’ means information that relates to an identified individual or to an identifiable individual. For example, this could include among other things your name, address, email address, business contact details, or information gathered through your interactions with us via our websites or at events. Personal information is also referred to as “information about you.”
This Privacy Policy applies to the processing of personal information by Heartland of:
When interacting with our websites, you also can link or connect with non-Heartland websites, services, social networks, applications or other features. Enabling these features will lead to other parties than Heartland processing information about you. Heartland does not have any control over these features of other parties. We encourage you to review the privacy policies of these parties before using these features.
Heartland and its affiliated entities are responsible for processing your personal information described in this Privacy Policy. Heartland can process information about you collected both offline and online.
Online information about you may also originate from the use of cookies and similar technologies (for example, pixel tags and device identifiers) on our sites or sites of third parties.
Specific pieces of information about you that Heartland may be collect and process includes:
Heartland does not control the content that you may post to Heartland forums or social networks; in some cases, such content may be publicly available on the Internet. Please carefully consider whether you wish to submit personal information to these forums or social networks and whether you wish to make your profile available to other users, and you should tailor any content you may submit accordingly.
We may use personal information for the following business purposes:
We may use personal information for the following commercial purposes to provide requested products and services to you and other Heartland customers, and to market our products and services or related products and services, and to tailor our marketing and sales activities to your or your company’s interests. These purposes are described below in further detail.
If you attend an event, Heartland may process information about you gathered in relation to the event and can share information about your attendance with your company. Heartland may also permit designated event partners or conference sponsors to send you up to two communications related to your event attendance. Please note that our partners or conference sponsors may directly request information about you at their conference booths or presentations, and their use of your information that you provide to them will be subject to their privacy policies.
We may also process your personal information to post testimonials on our sites but will first obtain your consent to use your name and testimonial.
For personal information collected about you in the EU, our basis for processing is the following:
We will only keep Personal Information as long as necessary for the fulfillment of the purposes outlined in this Privacy Notice, except if otherwise required by applicable laws or legal orders. Heartland currently maintains personal information for the following retention periods:
Information about you may be shared throughout Heartland’s organization. Heartland employees are authorized to access personal information only to the extent necessary to serve the applicable purpose(s) and to perform their job functions.
We may share personal information with the following third parties for a business purpose:
We may share personal information with the following third parties for a commercial purpose:
When third parties are given access to personal information, we will take appropriate contractual, technical and organizational measures designed to ensure that personal information is processed only to the extent that such processing is necessary, consistent with this Privacy Policy, and in accordance with applicable law.
To the extent Heartland operations require, the processing of personal information globally will be as necessary and in accordance with this policy. If personal information is transferred to an Heartland recipient in a country that does not provide an adequate level of protection for personal information, Heartland will take adequate measures designed to protect the personal information, such as ensuring that such transfers are subject to the terms of the EU Model Clauses or other adequate transfer mechanism as required under relevant data protection laws.
Heartland has implemented appropriate technical, physical, and organizational measures designed to protect personal information against accidental or unlawful destruction or accidental loss, damage, alteration, unauthorized disclosure or access, as well as all other forms of unlawful processing.
Cookies and similar technologies (e.g., pixels tags and device identifiers) are used by Heartland and our advertising technology partners to recognize you and/or your device(s) on, off and across different services and devices for the purposes specified above.
Cookies are small text files that contain a string of characters and uniquely identify a browser on a device connected to the Internet. Any browser visiting our sites will receive cookies from us. We also place cookies in your browser when you visit non-Heartland sites that host our plugins or tags. We use cookies and other technologies on all our sites to ensure the best possible and secure experience on our sites and to provide you with tailored information on products and services.
Heartland also uses cookies or similar technologies on its sites to collect online information such as your mobile device ID, IP address, and other information about your device, as well as behavioral data of your device usage on our sites (e.g. pages viewed, links clicked, documents downloaded). You can opt out of cookies that are not required to enable core site functionality, such as advertising and functional cookies. If you do not want to receive cookies, you can also change your browser settings on your computer or other device you are using to access our services. Most browsers also provide functionality that lets you review and erase cookies, including Heartland cookies. Please note that some cookies are essential to the functioning of Heartland’s website and deleting or disabling them on your browser will reduce the site’s functionality.
Heartland’s website contains links to other sites. This Privacy Policy does not apply to third-party websites to which Heartland may link and Heartland is not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. Links from Heartland’s webpages to other sites do not constitute and endorsement. These links are provided as an information service only. It is the responsibility of user to evaluate the content and usefulness of information obtained from other sites. The user specifically acknowledges that Heartland is not liable for the defamatory, offensive, or illegal conduct of other users, links, or third parties and the the risk of injury from the foregoing rests entirely with the user. Accordingly, you should direct any concerns regarding any external link to its site administrator or webmaster.
Heartland may partner with other companies to provide you with content or services on a joint or “co-branded” basis. At a co-branded site or page, you will see both the Heartland logo and the logo of the co-branding partner displayed on your screen. To access the services available on a co-branded site, you may have to complete a new online registration form, and this registration may be shared with Heartland’s co-branding partners. You should read the individual privacy policy of our co-branded partners, as they may differ in some respects from ours.
We provide multiple choices in respect of the information we process about you:
You can exercise these choices in accordance with applicable laws by contacting us at the address below.
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
We ask that you do not send us, and do not share any sensitive personal information (for example, government-issued IDs, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, genetic, or biometric data, criminal background or trade union membership).
As a company focused on serving the needs of businesses, Heartland’s sites are not directed to minors and Heartland does not promote or market its services to minors. If you believe that we have mistakenly or unintentionally collected personal information of a minor through our sites without appropriate consent, please notify us so that we may immediately delete the information from our servers and make any other necessary corrections. Heartland is committed to complying fully with the Children’s Online Privacy Protection Act and does not knowingly collect personally identifiable information from children under the age of thirteen.
Heartland provides services to other businesses, and in doing so we may collect and process date on behalf of our business customers, including personal information about California residents; in doing so, Heartland is a service provider under the CCPA. As service provider, Heartland will collect and process customer data on behalf of a customer to provide the services for which that customer has engaged us, in accordance with our contract with such customer. If you would like to exercise your rights under the CCPA with respect to your personal information collected by a third party that Heartland holds as a service provider for a customer, you should contract that customer directly. If you are a California resident, you may request that we:
We will respond to your request consistent with applicable law. If you are a California resident, you may obtain information about exercising your rights, as described above, by contacting us directly (see below).
Our sites are intended only for users in the United States. By using our sites, you understand and agree that the sites are hosted in the United States and that the data collected through the sites will be stored and processed in the United States. These sites are subject to U.S. laws, which may not afford the same level of protection of those in your country.
Construction of this policy, all uses of Heartland’s website data and systems, and the resolution of disputes regarding this policy are governed by Illinois, USA law. By use of this website and any data contained therein, the user agrees that use shall conform to all applicable laws and regulations and the user shall not violate the rights of any third parties. Use of this site constitutes the user’s assent to the terms herein set forth.
Heartland has appointed a Data Protection Officer. If you believe your personal information has been used in a way that is not consistent with the Privacy Policy or your choices, or if you have further questions, comments or suggestions related to this Privacy Policy, please contact the Data Protection Officer. Written inquiries to the Data Protection Officer may be addressed to:
If you have any complaints regarding our compliance with this Privacy Policy, please contact us first. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with this Privacy Policy and in accordance with applicable law.
This Privacy Policy was last updated on July 27, 2023. However, the Privacy Policy can change over time, for example to comply with legal requirements or to meet changing business needs. The most up-to-date version can be found on this website. In case there is an important change that we want to highlight to you, we will also inform you in another appropriate way (for example via a pop-up notice or statement of changes on our website). Your continued use of this site and/or services available through this site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Heartland welcomes your questions or comments regarding this Statement of Privacy. If you believe that Heartland has not adhered to this Statement, please contact Heartland at:
Heartland Computers Inc.
1000 Ridgeview Drive
McHenry, Illinois 60050
Email Address:
connect@heartland-usa.com
Telephone number:
(815) 271-9400
Please include your email address, name, address, and telephone number when you contact us. This helps us handle your request correctly.
Effective as of November 24, 2020