Are your retail operations efficient?

As technology drives changes in consumer demands, retailers need a supply chain that can handle the complexities of an omnichannel environment. Customers can shop from anywhere at any time, and they expect their goods delivered fast. Does your retail operations have the tools to get it done?


Heartland delivers solutions that let you delight your customers

Heartland is a market leader in strategic, innovative retail operations solutions. Our solutions enable you to see and fill gaps in your inventory management process, expedite scans, minimize out-of-stocks and maximize accuracy. Heartland deploys advanced retail technologies to leverage omnichannel capabilities, boosting efficiency, productivity, and profitability.


Frequently Asked Questions

What is a retail transaction?

A retail transaction occurs when a business sells a product or service to the public, or an individual consumer. The transaction itself may occur online or in person, and through cash or credit card.

What does logistics mean in retail?

Logistics in retail involves five critical functions:

  1. Inventory: having enough stock available to meet consumer demands. 
  2. Storage: controlling freshness and quality while staging merchandise to meet demand.
  3. Transportation: getting merchandise from inventory to stores and consumers when needed. 
  4. Packaging: ensuring merchandise is attractively and securely packaged, in a manner that is easy to handle and cost-effective.
  5. Communication: tracking deliveries and keeping consumers informed.
What is reverse logistics in retail?

Reverse logistics is the management of retail returns and excess merchandise and the refurbishing or disposal of the goods.

Why logistics is important to retail industry?

Logistics is a large cost for retail and plays a big role in customer satisfaction.  With retail rapidly changing to e-commerce logistics costs can be anywhere between 5% to 15% of sales. If goods are not available or delivered intact and when expect them consumer satisfaction suffers.


Get a free expert assessment of your mobile technology today

Fill out the form and a Heartland expert will contact you to schedule a 20 minute evaluation of challenges, goals and gaps in your mobile technology deployment.