Director of Systems
Compassionate Logistician
Mark Scharse
Joined Heartland: May 10, 1999
About
As an integral part of Heartland’s commitment to people, Mark Schasre has spent the last few decades building a comfortable and nurturing environment for our teams to thrive. By valuing every individual’s input, Mark has improved several departments from finance, to product support, to sales order management. Today, he continues to cultivate relationships at Heartland to facilitate strategic growth.
Why Heartland? Seeing businesses as people empowers Heartland’s teams to solve unique issues while fostering positive relationships with clients and employees alike. By approaching challenges with both grit and care, Heartland secures quick adaptability to change, transforming disruptions into opportunities without overwhelming our teams and customers.
As Heartland’s Director of Systems, Mark keeps strengthening teams as he…
- Leverages past experiences to improve team performance
- Partners with several departments to simplify solution design and enhance the customer experience
- Understood the differences between quantitative and qualitative metrics
- Explored the values and consequences of decision-making within group settings
- Listened and minimized stress during customers’ varying hardships
- Assisted customers in developing prioritized plans to alleviate financial stress
- Investigated underlying dangers to preserve business continuity
- Collaborated with teams to create risk management plans that benefited multiple departments
REST ASSURED YOUR TEAMS ARE SUPPORTED BY SOMEONE WHO’S…
Data driven
Measurable results are an outline to replicating success
Straightforward
The simplest path has less room for error
Pragmatic
Realistic insights prevent costly risks
Not afraid of challenges
Trials turn into triumph when you have a team
DID YOU KNOW?
Mark worked as a mascot, sometimes in 95°F weather.
