Nov 10, 2026

Heartland has announced a new partnership with Dynapt to help retailers turn operational data into action with AI agents and automation.

Retailers have plenty of data, but putting it to work isn't always easy. Information is often spread across stores, distribution centers, inventory systems and supplier networks. When issues arise, teams often spend valuable time tracking down discrepancies and resolving problems manually.

Together, Heartland and Dynapt aim to make that process easier. Heartland brings expertise in retail technology and operational environments, while Dynapt, Inc. builds AI agents that work inside a retailer's existing systems to interpret data, flag issues early and move workflows to resolution. The solution is designed to work with existing systems, helping retailers get more value from their current technology investments.

“Retailers are sitting on more operational data than ever, but too often it ends up in spreadsheets and email threads instead of driving action. With Dynapt, we can help close that gap across the entire retail operation, from onboarding new suppliers faster and with fewer errors, to streamlining back-of-house operations, to improving inventory accuracy so the right product is on the shelf when customers want it. It’s about giving store and DC teams time back and letting them focus on the work that matters most,” says Tony Boncore, Heartland’s Vice President of Sales and Marketing”.

Initial use cases include supplier onboarding, merchandising accuracy and distribution center quality control. By automating repetitive tasks and flagging discrepancies earlier, the solution can help retailers reduce manual work, improve visibility and address issues before they affect operations.

“Retailers don't need technology that doesn't deliver results. Heartland brings extensive expertise in the mobility, data capture, connectivity, and infrastructure that keep retail operations running, while Dynapt brings decades of experience building business capabilities for some of the world's largest retailers, combined with deep expertise in AI and intelligent automation. Together, we're transforming existing systems and processes into intelligent, adaptable business capabilities that solve real operational challenges and deliver measurable results.” — Greg Yost, CEO, Dynapt

The focus is on practical results, from improving on-shelf availability to reducing store operating costs and making everyday workflows more efficient. Heartland and Dynapt will work with retailers to identify opportunities where AI can solve real operational challenges and deliver measurable value.

The goal is simple: to help retail teams spend less time chasing problems and more time keeping the business running smoothly.