Director of services
loyal mountian mover
Maciek Milewski
Joined Heartland: Oct 16, 2001
About
When the inevitable happens, Maciek Milewski is ready to protect business continuity with fast repair turnaround times, knowledgeable insight, and keen goodwill, ultimately minimizing the effects of downtime. Familiar with virtually every department at Heartland, Maciek takes every opportunity and venue to secure unbroken uptime for our partners’ success.
Why Heartland? Our team’s longevity breaks down communication barriers, empowering us to quickly deploy, update, and maintain solutions and repairs, thus lessening the impacts of downtime. Agile flexibility also supports Heartland’s passion for people as we can quickly adapt solutions to match specific client needs with experts ready at hand.
As Director of Services, Maciek is empowering customers and partners with:
- Good humor that creates a nurturing environment for solution development and problem-solving.
- Clear communication that unites teams to accelerate repair and replacement services.
- Explored and improved the inner workings of hardware solutions
- Collaborated with technicians to deliver faster repair services
- Coordinated teams to prepare hardware for faster deployment
- Understood workflows within different departments to accelerate turnaround times
- Manages hundreds of repairs on different types of contracts with varying SLAs
- Tailors service contracts to match customer needs and future challenges
TRY A NEW APPROACH WITH SOMEONE WHO VALUES…
Dependability
Move forward knowing you have a team behind you
Attentiveness to detail
No matter is too small in the grand picture of optimization
Pride in workmanship
Why waste time building something you’re not proud of?
Loyalty
Fidelity builds trust, and trust builds results
DID YOU KNOW?
Maciek has played soccer every Wednesday with his son and volleyball every Thursday with his wife consistently for over a year.
